1. What is the CTUS Knowledge Base?
The CTUS Knowledge Base is a centralized resource designed to provide product information, technical tips, how-to guides, and links to external resources. It serves as a comprehensive directory to help you locate existing resources and find answers to your questions.
2. How do I access the Knowledge Base?
You can access the Knowledge Base at https://knowledgebase.ctus.live Registration is required. Using a ctus.com email account will grant you full access. Freelance crew are welcome, but some content is restricted to staff.
3. How do I register for the Knowledge Base?
To register, use the form on the registration page
4. What if I forget my password or have trouble accessing the site?
If you encounter issues with your password you may reset it on the password reset page.
If you have difficulty accessing the site, please contact cloudsupport@ctus.com.
5. How can I find specific information on the Knowledge Base?
You can use the search feature on the Knowledge Base site to locate specific articles or topics. Additionally, content is organized into categories and tags for easy navigation.
6. How can I contribute or suggest new content?
If you have suggestions for new content or would like to contribute, please reach out to cloudsupport@ctus.com We are actively looking for volunteers to help curate and update the content.
7. What types of content can I find in the Knowledge Base?
The Knowledge Base includes:
- Product information
- Technical tips and tricks
- How-to guides
- Links to external resources
- Links to existing resources stored in the team Dropbox
8. Can I provide feedback on existing content?
Yes, we welcome feedback on the content available in the Knowledge Base. You can provide feedback by contacting cloudsupport@ctus.com or using the “Contact Support” form to submit your feedback.
9. What if I have a question that isn’t answered in the Knowledge Base?
If you have a question that isn’t covered in the Knowledge Base, you can post it in the “CT Global Engineering” team on MS Teams. Your question may lead to the creation of new content or be answered by your colleagues. If you don’t have access to the CT Global Engineering team, please use the “Contact Support” form.
10. How often is the Knowledge Base updated?
The Knowledge Base is regularly updated to ensure that the information remains accurate and relevant. We encourage users to report outdated or incorrect information so that it can be promptly addressed.